Read Our Policies Here
Reservation & Cancellation Policy
RESERVATION POLICY DETAILS:
* FULL payment is required at the time of reservation.
* Trip changes and cancellations may be made up until 10 days prior to your reservation start date.
* Cancellations made more than 10 days prior to arrival will qualify for a credit for a future date.
* NO REFUNDS unless you have purchased Trip Cancellation Protection.
* If Trading Post cancels the trip due to river or weather conditions, you will be offered a credit for a future date.
* Once you are on the river or parked at your campsite, there are no refunds or credits.
Please keep in mind that heat, wind, cold, rain, insects, and ever-changing river conditions are part of the activity!
* NO pets allowed on the boats or buses.
* NO Styrofoam coolers or glass bottles on the river.
CANCELLATION POLICY DETAILS:
* 11 days or MORE prior to your arrival date – you can reschedule for another date within the same season or receive a credit for a future date.
* 10 days or LESS prior to your arrival date – No Refunds or Credits are issued, unless you purchased Trip Cancellation Protection.
* Failure to check-in or contact us on the date of your scheduled arrival may forfeit your site, boat reservation and seat on the bus.
* No refunds or credits are issued for dropping boats or changing trips less than 10 days prior to your trip date & time, unless you purchased Trip Cancellation Protection.
* No refunds or credits are issued for no call/no shows. You MUST contact us prior to your trip time to take advantage of the Trip Cancellation Protection.
WEATHER & RIVER CONDITIONS POLICY DETAILS:
Trading Post Outfitters has always placed safety as a priority. There are times that weather will pose as a challenge, but usually this is only temporary and doesn’t last long. Trading Post Outfitters reserves the right to delay the start of your trip due to weather. We try to keep these delays to a minimum, but safety is our first concern. If inclement weather or river conditions show significant risk, Trading Post Outfitters reserves the right to issue a credit for a future paddle trip, offer a similar trip instead, or issue a refund. (Refunds issued ONLY if Trip Cancellation Protection has been purchased).
Cookie Policy
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We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
